BOOKING POLICY

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Thank you for choosing our services. To ensure a smooth and efficient experience for all our clients, we have implemented the following booking policy regarding no-shows:

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1. Reservation Confirmation: We kindly request that you provide accurate contact information and confirm your appointment at the time of booking. This helps us maintain an organized schedule and ensure availability for other clients.

2. Cancellation Notice: If you need to cancel or reschedule your appointment, we kindly ask for at least 24 hours' notice. This allows us to offer the appointment slot to other clients who may be waiting. Failure to provide sufficient notice may result in a cancellation fee $45.

3. No-Show Policy: In the event of a no-show, where a client fails to show up for their scheduled appointment without prior notice, the following policy will apply:

   a. First-time No-Show: For the first instance of a no-show, we understand that unforeseen circumstances can arise. We will contact you to reschedule your appointment and provide a gentle reminder of our cancellation policy.

   b. Subsequent No-Shows: For repeated instances of no-shows, we reserve the right to charge a fee or require a deposit to secure future bookings. This policy helps us manage our schedule effectively and ensures fairness to other clients.

4. Late Arrivals: We understand that occasional delays can occur. However, arriving excessively late for your appointment may result in a reduced treatment time to avoid inconvenience for other clients. We will do our best to accommodate you within the remaining time slot, but the full appointment fee will still apply.

 

We appreciate your understanding and cooperation with our booking policy. Our goal is to provide exceptional service to all our clients and maintain a well-organized schedule to serve everyone efficiently. If you have any questions or need further clarification, please feel free to contact us. We look forward to serving you and providing you with a wonderful experience.